Reviews Policy

OpenMicz cultivates trust between Hosts and Producers through our event review process, facilitating informed booking and hosting decisions. This system offers honest feedback to enhance the experience for both parties. Our reviews policy aims to maintain authenticity, trustworthiness, and usefulness in the feedback shared within our community.

Reviews should be impartial, include pertinent details that accurately represent the reviewer's actual experience during the event, and adhere to our Content Policy.

• Members within the OpenMicz community are prohibited from engaging in coercive, intimidating, extorting, threatening, incentivizing, or manipulative behavior to influence a review. This includes offering compensation for positive reviews or threatening repercussions for negative reviews.
• Reviews should not be given or withheld in exchange for something of value, such as a discount, refund, reciprocal review, or a promise not to take negative action against the reviewer. They must not be used to mislead or deceive OpenMicz or others. For instance, Producers should refrain from writing biased or inauthentic reviews as a form of retaliation against a Host who enforces a policy or rule.
• Reviews are only permissible in connection with a genuine stay or Experience. Hosts are prohibited from accepting a fake reservation for a positive review, utilizing a second account to leave themselves a review, or collaborating with others to manipulate the review system.
• Reviews must not be employed to harm competition. Hosts are not allowed to post biased reviews of listings they are affiliated with or that directly compete with their own.

• They must offer relevant information about the reviewer's encounter with the Host, Producer, Performer, event, or workshop to assist other community members in making well-informed booking, performing and hosting decisions.
• If a Producer or Performer did not show up for their event or workshop, or had to cancel due to reasons unrelated to that specific event or workshop, their review may be deleted.

They should not include explicit, discriminatory, harmful, fraudulent, illegal, or other content that violates our Content Policy.

To report a review violating this policy, please contact us. If a review breaches this policy, we may delete the review, along with any associated ratings and content. We take the removal of any review seriously and only do so when there is a clear violation. Depending on the nature of the violation, we may also restrict, suspend, or remove the associated OpenMicz account.

This policy may be applied differently in various locations to comply with local laws.

Although we anticipate that all community participants will submit reviews that mirror their authentic experiences and present accurate information, we do not intervene in disputes concerning the veracity of reviews. Rather, we permit individuals to post responses to reviews within a 14-day timeframe.

After your published review, you can get in touch with us through email or phone to request its removal.